The Information We Collect
1. Personal Information
2. Other Information
We may collect additional information (collectively, the “Other Information”). Such Other Information may include:
a. Additional information about yourself that you voluntarily provide to us, including product and service preferences; workout details; your sex, age, height, weight, and other demographic and physical details; and other information that does not identify you personally.
b. From Your Activity. Information that we automatically collect when you use the Services, including, without limitation: IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the Website visited, etc.; Information about a mobile device, including universally unique ID (“UUID”), Platform type and version (e.g., iOS or Android), carrier and country location, hardware and processor information (storage, chip speed, camera resolution, NFC enabled, and network type (WiFi, 2G, 3G, 4G); and Activity and usage information occurring via the Platform, including tagging data, favorites, survey responses, preferences, session lengths; and similar data.
c. From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer or mobile device so that your device will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Platform. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Platform may not function properly.
MySwimEdge Sensor and Personal Information
The Sensor itself does not store any personal information. It stores logs of your swimming tests in a form of CSV files. These files have timestamps but don’t store any personal information. At any time, you may erase all the memory from the MySwimEdge Sensors through the Reset function.
Account data can be deleted or downloaded upon request in your account settings at MySwimEdge.com/account, in the MySwimEdge mobile App settings, or by emailing us at email@example.com from the email associated with that account.
Swimming logs from MySwimEdge Sensor can be deleted through Reset function
Accessing and Modifying Personal Information and Communication Preferences
If you have registered in the App or on the Website, you may access, review, and make changes to your Personal Information, and certain Other Information by following the instructions found on the Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any MySwimEdge marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. Registered Users cannot opt out of receiving transactional e-mails related to their account.
How We Use and Share the Information
We use the Personal Information, and the Other Information (collectively, the “Information”) to provide and improve the App and the Services, process transactions, solicit your feedback, administer our rewards, contests, and promotional programs, inform you about our products and services, and in other ways described below, as allowed by law. Unless otherwise marked through the functionality of the App, any data and/or content that you post to the App will not be publicly viewable on the App and shareable by other users. Moreover, each account in the App allows you to create several athlete profiles with fictional names, so all the training data and graphs cannot be attributed to the registered user of the App only.
At the same time, anything that you post to a social account via the App will be viewable and accessible on those social accounts as if you had posted it on the social account directly. You may share your Personal Information, and certain Other Information with other Registered Users in your personal network whom you designate as having the right to view such information. You may change such designations at any time by following the instructions on the Platform. We may from time to time share Personal Information, and/or Other Information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing. In an ongoing effort to better understand our users and our Platform and Services, we might analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the Services and/or Platform. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics to describe our App and Services to current and prospective business partners and to other third parties for other lawful purposes. We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, information technology support, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law. With your permission, third-party applications or services may access your Personal Information. We use standard OAuth (open authorization) to enable you to give permission to share your Personal Information with other websites and services (e.g., when you agree to a pop-up requesting you to allow another application to access your account information). We also use OAuth to allow us to share information about you that is stored by us without sharing your security credentials. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets. To the extent permitted by law, we may also disclose Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of MySwimEdge or others.
How We Protect Your Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the App may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Protection of Certain Personally Identifying Information
MySwimEdge discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on MySwimEdge’s behalf or to provide services available at MySwimEdge’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using MySwimEdge’s websites, you consent to the transfer of such information to them. MySwimEdge will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, MySwimEdge discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when MySwimEdge believes in good faith that disclosure is reasonably necessary to protect the property or rights of MySwimEdge, third parties or the public at large. If you are a registered user of an MySwimEdge website and have supplied your email address, MySwimEdge may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with MySwimEdge and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. MySwimEdge takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
How to Contact Us